We are dedicated to providing the best pre/post-sale support and service to our customers. Your satisfaction is our number one priority.
In the case of the delivered items not being what was ordered:
Please notify us via an email to sales@4ucycling.com within 3 days of receiving the items. We will furnish you with the steps required to return the items to us. Once the items are received, we will ship the correct items through expedited delivery methods, or provide you with a full refund if you so desire.
In the case of the delivered items not fitting correctly or if you do not like the color:
Please notify us via an email to
sales@4ucycling.com
within 3 days of receiving the items. We will furnish you with the steps required to return the items to us. You must return the items within 7 days of receipt. The returned items must be unused and in the original packaging. The customer is responsible for the return shipping and shipping of the replaced items.
General Return Policies:
- There are no restocking charges
- No shipping fees are credited unless 4ucycling.com is at fault
- All returned items must be unused and in their original packaging
- Customized items (i.e. items with custom logos or print) cannot be returned or exchanged
- If a credit is due to the customer, 4ucycling.com will credit the account the original order was placed with
You can email
sales@4ucycling.com
with anything you need help on or have questions about. You can also chat with us live if our representatives are on line by clicking on the “Live Support” button on our home page. |